CREATING IMPACT 

An evening of design with Netlight

Curious about what impact design can have?

Welcome to an evening celebrating design where we will highlight the benefits of having a user centric approach to product development. During this event, we will delve into real-life examples and show how design can make a powerful impact to create value for your organization.

We hope to inspire you, and maybe teach you a new trick or two. And of course, the evening is not complete without some delicious food and enjoyable networking đŸŠ„

Read more about the talks below!


Program

  • 15:30 - 16:15 Doors open, mingling, and dinner
  • 16:15 Intro
  • 16:30 Talks
  • 17:10 Break
  • 17:25 Talks

RSVP August 23

Register now

Talks

How We Built a Product Design Community

Ida Maria Corsepius Melen and Hanne Prietz Theisen 

Ida and Hanne will tell you how they successfully built a design community at Contorion by restructuring existing processes, fostering knowledge sharing, and establishing product trios. Their collaborative efforts, at the e-commerce company based in Berlin, resulted in a high-quality design environment where individuals can grow and design to serve their users needs.

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Why Your Development Team Needs a Service Designer

Silje Marie Flaaten

Gjensidige’s Team Pension is navigating the difficult task of changing the core system that support fundamental business operations. Silje has been part of a service design duo that has spent the past half year defining a process and method to map out internal processes – providing a system oriented customer journey map that visualizes and connect internal processes to their customer facing services. In this talk, Silje will share her work and shine light on the value of having a service designer in a development team.

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How to Make the Customer-Support Service a Natural Part of Your Ecosystem

Thor Deichmann and AndrĂ© Neubauer

In this talk, Thor and AndrĂ© will examine the dynamics of a customer-support service within a much bigger ecosystem of technology and customer experiences at Cappelen Damm. The goal is to convince you that customer support is among other things, an extension of what the customer wants to do. Therefore the harmonies between the two can be great. Benefits for the team working with this can be great too, if we only choose to use those similarities to the fullest.

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How to Design a Spaceship?

Kathinka Olsrud Aspvin

As a service designer at NRKs technology department, Kathinka is designing a whole new media control centre for TV and radio. NRK is a beloved broadcaster with a storied history, but it can feel rather alien to an outsider: the technology, the language, the different departments are all unique to NRK. And did we mention this kind of control centre has never been built in Norway before? In this talk Kathinka will share insights from working in a cross-disciplinary team and embracing the unknown through iterative design.

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Netlight Oslo

📍Our office is located at the top of Egertorget in Karl Johans Gate 23B. Access the entrance through Øvre Slottsgate 23, to the right of Ark bookstore and across the street from Brasserie France. Upon entering, take the first elevator on the right and use the elevator phone which will take you to the forth floor.

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Organized by

Kine Christensen
Iris Elmkvist Trana
Lili Lan Nguyen
Thao Thi Thanh Tran
Herman Storeng Ikhsani
Pernille Velta
fi@netlight.com